Sales Engineer • Senior

Who you are

You have a strong background in sales engineering, ideally with experience in the e-commerce sector. You understand the nuances of selling complex software solutions and can effectively communicate technical concepts to both technical and non-technical audiences. Your ability to build relationships with clients and understand their needs is paramount, as you will be acting as a trusted advisor throughout the sales process. You are comfortable with product demonstrations and can tailor your approach based on the specific requirements of each prospect. You thrive in a collaborative environment, working closely with sales teams to ensure they have the technical support needed to succeed. You are proactive in educating your colleagues about product features and best practices, ensuring that the sales team is well-equipped to engage with potential customers.

Desirable

Experience with SaaS products and a solid understanding of the e-commerce landscape will set you apart. Familiarity with sales processes and methodologies, as well as a technical background in software solutions, will enhance your effectiveness in this role.

What you'll do

As a Senior Sales Engineer at BigCommerce, you will play a crucial role in driving sales growth by collaborating with Account Directors to provide product demonstrations and technical expertise. You will engage with prospects to understand their business challenges and demonstrate how BigCommerce's solutions can address their needs. Your role will involve educating the sales team on product features, implementation strategies, and best practices to ensure they can effectively communicate the value of our offerings. You will also participate in virtual and live meetings, showcasing our solutions and answering any technical questions that arise. Your insights will help shape the sales strategy and improve our approach to customer engagement.

What we offer

BigCommerce is committed to providing a supportive and inclusive work environment. We offer competitive compensation and benefits, along with opportunities for professional growth and development. As part of our team, you will have the chance to work with innovative technology and contribute to a company that is redefining the e-commerce industry. We value collaboration and encourage our employees to share their ideas and insights to drive success. Join us in our mission to empower merchants and help them grow their businesses.