Account Manager • Lead

Who you are

You have a proven track record in account management, ideally with experience in managing strategic accounts within the technology or financial services sectors. Your leadership skills are complemented by a strong ability to analyze data and drive decisions based on insights. You thrive in a customer-facing role and have a passion for helping businesses grow and succeed. You understand the complexities of managing large accounts and can navigate the challenges that come with it. Your communication skills are exceptional, allowing you to build strong relationships with clients and internal teams alike. You are adaptable and can lead a team through change while maintaining focus on key objectives.

What you'll do

As the Manager of Strategic Account Management, you will lead a team of Strategic Account Managers focused on the retention and growth of Square's largest sellers. You will develop strategies to enhance customer satisfaction and drive revenue growth. Your role will involve collaborating with cross-functional teams to ensure that our solutions meet the needs of our clients. You will analyze performance metrics to identify areas for improvement and implement best practices across the team. Additionally, you will mentor and develop your team members, fostering a culture of excellence and accountability.

What we offer

At Block, we offer a dynamic work environment where innovation is encouraged. You will have the opportunity to work with a diverse team of professionals dedicated to transforming the way commerce is conducted. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in our mission to empower sellers worldwide and make a meaningful impact in the financial services industry.