Enterprise Sales • Mid-Level

Who you are

You have a strong background in project management and customer success, ideally with experience in SaaS implementations. Your ability to empathize with customers allows you to understand their needs and challenges, ensuring a smooth onboarding experience. You are detail-oriented and possess excellent communication skills, enabling you to build trust and rapport with clients. You thrive in a collaborative environment and enjoy working cross-functionally to drive solutions. Your technical expertise helps you navigate complex systems and processes, making you a valuable resource for customers. You are committed to the long-term success of your clients and take personal ownership of their journey with Brex.

Desirable

Experience in financial technology or SaaS is a plus, as is familiarity with corporate spending solutions. You may have a background in change management or process design, which will enhance your ability to guide customers through their transition to a modern, employee-first approach. A proactive mindset and a passion for helping others succeed will set you apart in this role.

What you'll do

As an Enterprise Implementation Consultant, you will serve as a strategic advisor to Brex's largest customers, guiding them through the onboarding process of Brex Empower. You will lead the implementation efforts, ensuring that customers transition from outdated processes to a modern approach that prioritizes employee needs. Your role will involve collaborating with various teams to deliver results quickly and effectively. You will take ownership of the customer experience, ensuring that clients feel supported and empowered throughout their journey. You will also be responsible for identifying opportunities for improvement and driving solutions that enhance customer satisfaction. Your ability to manage multiple projects simultaneously will be crucial as you work to meet the diverse needs of your clients. You will leverage your technical expertise to address any challenges that arise during the implementation process, ensuring a seamless experience for customers.

What we offer

Brex offers a dynamic work environment where you can push your limits and challenge the status quo. You will have access to the tools and resources necessary for your professional growth. The company is committed to building a diverse and inclusive culture, where your potential is only limited by your ambition. You will have the opportunity to work with some of the brightest minds in the industry, collaborating on innovative solutions that empower businesses to manage their spending effectively. Brex values personal ownership and encourages you to take initiative in driving customer success. The company also offers competitive compensation and benefits, recognizing the importance of your contributions to the team's success.