Enterprise Sales • Mid-Level

Who you are

You have a strong background in project management and customer success, ideally with experience in SaaS implementations — you understand the importance of guiding clients through complex processes and ensuring their long-term satisfaction. Your ability to empathize with customers allows you to build trust and foster strong relationships, making you a strategic advisor in their journey. You are detail-oriented and possess the technical expertise necessary to navigate the intricacies of financial software, ensuring that clients can transition smoothly to modern solutions. You thrive in collaborative environments and enjoy working cross-functionally to drive results. Your proactive approach to problem-solving enables you to anticipate challenges and deliver solutions quickly. You are committed to continuous learning and growth, always seeking to improve both your skills and the customer experience.

Desirable

Experience in the financial technology sector is a plus, as is familiarity with corporate spend management solutions. A background in change management will help you effectively guide clients through the transition to new systems. You are comfortable with data analysis and can leverage insights to enhance the onboarding process.

What you'll do

As an Enterprise Implementation Consultant at Brex, you will lead the onboarding experience for our largest clients, ensuring they become power users of our platform. You will serve as a strategic advisor, guiding clients through the implementation process and helping them shift from outdated practices to a modern, employee-first approach. Your role will involve collaborating with various teams to tailor the implementation to each client's unique needs, ensuring a seamless transition. You will take personal ownership of customer success, working diligently to set clients up for long-term satisfaction with Brex. Your ability to communicate effectively will be crucial as you drive solutions and deliver results quickly. You will also be responsible for gathering feedback from clients to continuously improve the onboarding experience and contribute to the overall success of the product.

What we offer

At Brex, we are committed to building a diverse and inclusive culture where every team member can thrive. We provide the tools and resources necessary for your professional growth, empowering you to push your limits and challenge the status quo. You will have the opportunity to work with some of the brightest minds in the industry, collaborating on innovative solutions that help companies manage their spending with confidence. We offer competitive compensation packages, including equity options, and a supportive environment that encourages personal and professional development. Join us in transforming the way businesses manage their finances and make a meaningful impact in the world of financial technology.