About Checkr
Revolutionizing background checks with AI technology
Key Highlights
- Over 10,000 customers including Uber and Instacart
- $220 million raised with a valuation of $4.6 billion
- Headquartered in San Francisco, California
- Approximately 600 employees focused on technology and fairness
Checkr is a leading background check platform headquartered in San Francisco, California, leveraging artificial intelligence to streamline the hiring process. Trusted by over 10,000 customers, including Uber and Instacart, Checkr has raised $220 million in funding, achieving a valuation of $4.6 bill...
🎁 Benefits
Checkr offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a compr...
🌟 Culture
Checkr fosters a culture of inclusivity and transparency, prioritizing fairness in hiring practices. The company values innovation and encourages empl...
Overview
Checkr is seeking a Customer Success Manager to drive customer retention and growth by ensuring engagement with their solutions. This role is ideal for those early in their Customer Success career or professionals looking to pivot into this field.
Job Description
Who you are
You are someone who is eager to grow in your Customer Success career, whether you are just starting out or transitioning from a role in operations, sales development, or account management. You thrive in collaborative environments and are motivated by the success of your team and customers. You understand the importance of customer engagement and are committed to helping clients leverage the full value of the solutions provided by Checkr. You are adaptable and ready to learn the fundamentals of customer success at scale, contributing to a high-collaboration environment.
What you'll do
As a Customer Success Manager on the Mid-Market Scale team, you will be responsible for driving customer retention and growth. You will engage with customers to ensure they are utilizing Checkr's solutions effectively, acting as a vital growth engine for the Customer Success organization. You will work alongside a team of elite Customer Success Managers, collaborating to manage a pooled customer segment. Your role will involve understanding customer needs, providing support, and ensuring that they are satisfied with the services offered. You will also have the opportunity to develop your skills and knowledge in customer success, preparing you for future roles within the organization.
What we offer
Checkr offers a dynamic work environment where you can learn and grow alongside a talented team. You will have the chance to develop your career in Customer Success, with opportunities to advance into Mid-Market Relationship, Enterprise, and Strategic CSM teams. The company values collaboration and innovation, providing a supportive atmosphere for personal and professional development. You will be part of a mission-driven organization that is committed to building trusted workplaces and communities through its innovative technology and data platform.
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