Technical Support Intern • Entry-Level

Who you are

You are an enthusiastic individual eager to start your career in technical support. You have a keen interest in technology and a desire to help customers navigate technical challenges. Your communication skills are strong, allowing you to effectively convey information and assist users in understanding complex concepts. You thrive in collaborative environments and are excited about working with cross-functional teams to improve customer experiences. You are open to learning and growing within a fast-paced organization, ready to embrace new challenges and opportunities.

What you'll do

As a Technical Support Intern at Bureau, you will play a crucial role in ensuring customer satisfaction. You will assist new and existing customers with their onboarding process, guiding them through the initial setup and addressing any technical issues they may encounter. Your responsibilities will include collaborating with engineering, product, sales, and marketing teams to resolve customer inquiries and enhance the platform based on user feedback. You will gain hands-on experience in customer support and learn about the intricacies of identity management and fraud prevention. This internship will provide you with valuable insights into the tech industry and the opportunity to develop your skills in a supportive environment.

What we offer

At Bureau, we are committed to your growth and development. You will have access to various learning resources and mentorship opportunities to help you advance your career. We foster a culture of continuous learning and encourage you to take on exciting projects that will challenge you and enhance your skill set. Our open-door policy ensures that your voice is heard, and your ideas are valued. Join us in shaping the future of digital trust while building a rewarding career in technical support.