Customer Success • Senior

Who you are

You have a proven track record in managing executive relationships and driving profitable business transformations — your experience in the Manufacturing or Automotive sectors has equipped you with the insights needed to engage effectively with C-Level executives. You understand the importance of data-driven decision-making and are passionate about leveraging technology to unlock productivity.

You excel in fostering collaboration across cross-functional teams — your ability to mobilize resources and drive measurable business impact is a testament to your leadership skills. You are a trusted advisor who can define long-term visions for utilizing technology to transform businesses, ensuring customer satisfaction and success.

Your strategic mindset allows you to champion transformational initiatives — you thrive in environments where innovation and strategic change are paramount. You are adept at navigating complex organizational structures and can effectively communicate the value of technology solutions to diverse stakeholders.

Desirable

Experience in SaaS firms or similar fast-paced environments is a plus — familiarity with process intelligence technology will enhance your ability to contribute to Celonis’ growth strategy. You are comfortable working with data analytics and understand how to leverage insights to drive business outcomes.

What you'll do

As a Client Value Partner at Celonis, you will spearhead initiatives aimed at driving customer success within the Manufacturing and Automotive industries. You will lead extensive teams of experts to ensure that our strategic customers realize the full value of our solutions. Your role will involve engaging with C-Level executives to collaboratively define their long-term vision for business transformation.

You will be accountable for customer success, acting as a trusted advisor throughout the customer journey. This includes mobilizing necessary resources and driving measurable business impact across various processes. You will work closely with cross-functional teams to accelerate the adoption of our platform and foster innovation within customer accounts.

Your responsibilities will also include championing transformational initiatives across Celonis and customer accounts — you will play a crucial role in maximizing value and driving strategic change. You will be expected to develop and maintain strong relationships with key stakeholders, ensuring alignment between customer needs and our solutions.

What we offer

At Celonis, you will be part of a dynamic team that is at the forefront of process intelligence technology. We offer a collaborative work environment where innovation is encouraged, and your contributions will have a direct impact on our customers' success. You will have opportunities for professional growth and development as we continue to expand our presence in the market.

Join us in our mission to unlock productivity through data and intelligence — your expertise will be instrumental in shaping the future of business processes for our clients. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.