Customer Success Manager • Mid-Level

Who you are

You have a proven track record in managing executive relationships and driving profitable business transformations — your experience in the Manufacturing and Automotive industries has equipped you with the insights needed to engage effectively with C-Level executives. You understand the importance of data-driven decision-making and are passionate about leveraging technology to unlock productivity. Your ability to lead teams and foster collaboration is key to ensuring customer satisfaction and success.

You thrive in a fast-paced environment and are adept at navigating complex organizational structures — your strategic mindset allows you to define long-term visions for utilizing technology to transform businesses. You are a trusted advisor who champions innovation and drives measurable business impact across various processes. Your strong communication skills enable you to articulate value propositions clearly and effectively to stakeholders.

Desirable

Experience in SaaS firms or similar technology-driven environments is a plus — familiarity with Process Intelligence technology will help you hit the ground running. You are comfortable working with cross-functional teams and have a knack for mobilizing resources to achieve customer goals. Your analytical skills allow you to assess customer needs and tailor solutions that maximize value.

What you'll do

As a Client Engagement Partner at Celonis, you will spearhead our mission of data-driven business transformation with our most strategic customers. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of our top customer base. Your role will involve engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business.

You will drive the adoption of our platform and champion transformational initiatives across Celonis and customer accounts. Your focus will be on fostering innovation and strategic change to maximize value. You will work closely with cross-functional teams to deliver measurable business impact and accelerate customer success.

What we offer

At Celonis, we believe in the power of data and AI to unlock productivity. You will be part of a dynamic team that is committed to driving change and making a significant impact in the Manufacturing and Automotive sectors. We offer a collaborative work environment where your contributions will be valued and recognized. Join us in our mission to transform businesses through innovative technology and data-driven insights.