About Cohere
AI solutions built for enterprise trust and security
Key Highlights
- Headquartered in Grange Park, Toronto, ON
- $1.5 billion in funding from top investors
- Clients include Royal Bank of Canada, Fujitsu, and Oracle
- Focus on AI solutions for regulated industries
Cohere, headquartered in Grange Park, Toronto, ON, specializes in enterprise-grade AI solutions tailored for regulated industries such as banking and telecom. With $1.5 billion in funding, Cohere has secured contracts with major clients including Royal Bank of Canada, Fujitsu, and Oracle, providing ...
🎁 Benefits
Cohere offers comprehensive benefits including 100% coverage for health, dental, and vision insurance premiums, a $2,000 annual education benefit, six...
🌟 Culture
Cohere's culture emphasizes security and trust in AI adoption, focusing on enterprise needs rather than consumer trends. The company prioritizes a sup...
Overview
Cohere is hiring a Customer Success Manager to lead strategic commercial accounts in Montreal. You'll guide organizations through the implementation of frontier AI solutions, ensuring they deliver measurable impact. This role requires expertise in the private sector landscape and a strong understanding of AI adoption.
Job Description
Who you are
You have a strong background in customer success management, ideally with experience in the private sector landscape of Montreal. You understand the transformative potential of frontier AI and can navigate the unique requirements of organizations in a fast-paced environment. Your ability to build trust and act as a strategic partner is key to your success in this role.
You are adept at guiding organizations through the complex journey of AI adoption, ensuring that solutions are implemented in secure and regulated environments. Your communication skills allow you to effectively convey the value of AI technologies to diverse stakeholders, from large enterprises to startups and scaleups.
What you'll do
In this role, you will be the trusted advisor for Cohere's most strategic commercial accounts, helping them leverage frontier AI to enhance their operations. You will work closely with clients to understand their needs and challenges, providing tailored solutions that drive measurable impact. Your responsibilities will include overseeing the implementation process, ensuring that clients are satisfied with the solutions provided, and continuously seeking opportunities for improvement.
You will collaborate with internal teams, including engineering and product, to ensure that client feedback is integrated into future developments. Your role will also involve educating clients on best practices for AI adoption and usage, helping them to maximize the value derived from Cohere's offerings.
What we offer
Cohere provides a supportive work environment that values mental health and personal enrichment. You will enjoy a generous vacation policy, including 6 weeks of vacation, and a budget for personal enrichment towards arts, culture, fitness, and well-being. The company also offers a 100% parental leave top-up for up to 6 months, demonstrating its commitment to work-life balance. With offices in major cities like Toronto, New York, San Francisco, London, and Paris, you will have the flexibility to work remotely while being part of a diverse and talented team.
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