Customer Solutions Consultant • Mid-Level

Who you are

You have a strong customer-centric mindset and are eager to solve complex business problems. Your passion for technology drives you to deepen your technical expertise in streaming data platforms, particularly Kafka and Flink. You thrive in collaborative environments, working hand-in-hand with teams across Customer Solutions, Sales, Product, and Engineering to foster customer growth and retention.

You possess excellent communication skills, allowing you to engage effectively with a diverse portfolio of customers, from Mid-Market to Enterprise and Strategic accounts. Your ability to ask hard questions and provide honest feedback makes you a valuable partner to our customers, ensuring they realize the full value of their investment in our technology.

What you'll do

As a Customer Solutions Consultant at Confluent, you will manage a diverse portfolio of customers, driving activities that ensure technical health and product adoption. You will work closely with various teams to deliver demonstrable value realization for our customers. Your role will involve empowering customers to unlock the full potential of our cutting-edge streaming data platform, ensuring they can react faster and build smarter solutions.

You will leverage your customer-facing skills in a high-growth environment, collaborating with internal teams to address customer needs and challenges. Your efforts will be critical in fostering customer growth and retention, making you an integral part of our mission to earn our customers' love.

What we offer

At Confluent, we are committed to building a diverse and inclusive workplace where everyone can lead, grow, and challenge what’s possible. We encourage you to apply even if your experience doesn't match every requirement. Join us in rewriting how data moves and what the world can do with it, and be part of a team that values collaboration and innovation.