Customer Advocacy Marketing Manager • Mid-Level

Who you are

You have a strong background in marketing, particularly in customer advocacy and engagement strategies. Your experience includes developing and executing marketing campaigns that resonate with customers and drive brand loyalty. You thrive in collaborative environments where innovation and team development are prioritized, and you understand the importance of every voice being heard in the workplace.

You are adept at leveraging data to inform marketing decisions and strategies, ensuring that your initiatives are aligned with customer needs and business goals. Your communication skills are top-notch, allowing you to effectively convey the value of customer advocacy both internally and externally. You are passionate about creating a connected and intelligent business environment, and you are excited about the opportunity to contribute to Conga's mission.

What you'll do

In this role, you will lead initiatives that enhance customer engagement and advocacy, working closely with cross-functional teams to develop marketing strategies that support Conga's growth. You will be responsible for creating compelling content that showcases customer success stories and highlights the value of the Conga Advantage Platform. Your efforts will help accelerate the customer journey and foster a community where customers feel valued and connected.

You will collaborate with product and sales teams to ensure that customer feedback is integrated into marketing efforts, driving continuous improvement and innovation. Additionally, you will analyze marketing performance metrics to refine strategies and maximize impact. Your role will also involve organizing events and campaigns that promote customer advocacy and strengthen relationships with key stakeholders.

What we offer

Conga provides a vibrant culture that encourages innovation and supports individual and team development. You will find opportunities to grow your career while contributing to a mission that enhances customer experiences. We believe in the power of collaboration and the importance of every team member's input, creating an environment where you can thrive.

Join us at Conga, where your contributions will help shape the future of customer advocacy in a connected business landscape. We offer competitive compensation and a supportive work environment that values your expertise and insights.