About Corelight
Advanced network security for mission-critical organizations
Key Highlights
- Headquartered in San Francisco, CA
- Raised $309.2 million in total funding
- Trusted by clients like Amazon and Mozilla
- Specializes in Network Detection and Response systems
Corelight, headquartered in the Financial District of San Francisco, CA, is a leader in network and cloud security, specializing in Network Detection and Response (NDR) systems. The companyβs flagship product, the Zeek Network Security Monitor, is trusted by major organizations like Amazon and Mozil...
π Benefits
Corelight offers competitive salaries, equity options, generous PTO policies, and a remote work flexibility to support work-life balance. Employees al...
π Culture
Corelight fosters a culture focused on innovation and adaptability, integrating machine learning into its security solutions. The company values stayi...
Program Manager β’ Lead
Overview
Corelight is hiring a Critical Accounts Program (CAP) Director to oversee vital customer relationships and ensure elite support for complex technical escalations. This role requires strategic program management skills and a focus on cybersecurity.
Job Description
Who you are
You have a strong background in program management, particularly in the cybersecurity domain, with a proven track record of managing critical accounts and ensuring customer satisfaction. Your experience includes developing and implementing strategic programs that enhance customer relationships and drive business success. You possess excellent communication skills, enabling you to bridge the gap between technical teams and executive leadership effectively. You are adept at navigating high-pressure situations and can manage escalations with a calm and strategic approach. Your analytical mindset allows you to audit and redesign processes to create best-in-class program structures that meet the needs of your customers. You are passionate about cybersecurity and understand the importance of network security in protecting organizations from cyber threats.
What you'll do
As the Director of the Critical Accounts Program (CAP), you will take full ownership of the program, including auditing, redesigning, and implementing policies and playbooks for identifying and resolving critical accounts. You will develop and maintain clear processes for all stages of the CAP, ensuring that our most vital customers receive the elite level of support they require. You will collaborate closely with technical teams to address high-pressure escalations and ensure that customer needs are met promptly and effectively. Your role will involve strategic planning and governance to enhance the overall customer experience and drive long-term success for Corelight. You will also be responsible for fostering relationships with key stakeholders and ensuring that the company's mission translates into resilience and success for the organizations that trust us most.
What we offer
Corelight offers a competitive compensation package, including a salary range of $196,000β$280,000 USD, depending on your location, skills, and experience. You will have the opportunity to work in a dynamic environment focused on making the world safe from cyber attacks. We value our employees and provide a supportive culture that encourages professional growth and development. Join us in our mission to transform network footprints into actionable insights that enhance cybersecurity for our customers.
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