About CreatorIQ
The influencer marketing platform for global brands
Key Highlights
- Headquartered in Culver City, CA
- Over 17 million global influencer profiles available
- $79.5 million raised in Series C funding
- Serves major brands like Disney and Unilever
CreatorIQ is a leading influencer marketing platform headquartered in Culver City, CA, specializing in managing and optimizing creator-driven campaigns for brands like Disney, Salesforce, and Airbnb. With over 17 million global influencer profiles, CreatorIQ integrates global payments and media perf...
🎁 Benefits
CreatorIQ offers competitive stock options, a 401k plan, and comprehensive medical, dental, and vision benefits. Employees enjoy flexible paid time of...
🌟 Culture
CreatorIQ fosters a culture focused on innovation and adaptability, essential for navigating the fast-evolving social media landscape. The company enc...
Overview
CreatorIQ is hiring an Associate Customer Success Partner to serve as a strategic advisor to high-value customers, helping them achieve business outcomes through influencer marketing. This role requires strong relationship-building skills and a focus on customer health and growth.
Job Description
Who you are
You are an emerging professional in customer success, eager to engage with high-value clients and help them realize their goals through effective influencer marketing strategies. You understand the importance of building trust-based relationships and are skilled at aligning platform capabilities with customer objectives. You thrive in a collaborative environment and are committed to pursuing excellence every day.
You possess a strong ability to communicate insights and strategies effectively, ensuring that key stakeholders are engaged and informed. You are adaptable and open to embracing the journey of growth, both for yourself and your clients. Your passion for making businesses more human drives you to seek innovative solutions that enhance customer experiences.
What you'll do
As an Associate Customer Success Partner, you will be responsible for managing a portfolio of high-value customers, guiding them in unlocking business outcomes through the CreatorIQ platform. You will lead with insights rather than just activity, focusing on building multi-threaded relationships with key stakeholders. Your success will be measured by customer health and growth metrics, ensuring that clients derive maximum value from their engagement with CreatorIQ.
You will collaborate closely with internal teams to align customer goals with platform capabilities, translating objectives into actionable strategies. Your role will involve regular communication with clients to assess their needs, provide updates, and ensure that they are achieving their desired outcomes. You will also participate in initiatives aimed at enhancing customer satisfaction and loyalty, contributing to the overall success of the company.
What we offer
CreatorIQ provides a flexible work model that combines both in-person and remote work, fostering collaboration and innovation. You will be part of a dynamic team that values diversity and encourages you to celebrate differences while working together towards common goals. The company is recognized as one of the best places to work, offering a comprehensive benefits package that supports your overall well-being and professional growth. Join us in transforming the marketing industry and making a meaningful impact on businesses worldwide.
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