About Cresta
Real-time AI insights for superior customer service
Key Highlights
- Headquartered in Sunnyvale, CA with 201-500 employees
- $276 million raised in Series C funding
- AI-driven platform enhances sales and service agent performance
- Mobile-compatible for expert support at every touchpoint
Cresta is a leading AI-driven customer service platform headquartered in Sunnyvale, CA, that empowers sales and service agents to enhance their performance. With $276 million raised in Series C funding, Cresta's innovative technology analyzes top-performing employees and provides personalized guidan...
🎁 Benefits
Cresta offers competitive equity options, generous PTO, and a remote work policy. Employees benefit from a world-class mentorship program and regular ...
🌟 Culture
Cresta's culture emphasizes a data-driven approach to customer service, leveraging AI to optimize performance. The company values mentorship and colla...
Overview
Cresta is seeking a Sales Development Representative to build pipeline through outbound prospecting and inbound qualification. This role requires strong business acumen and a drive to generate qualified leads.
Job Description
Who you are
You are a driven professional with a strong business acumen and a passion for sales. You thrive in a fast-paced environment and are eager to contribute to the success of a growing team. You possess excellent communication skills and are comfortable engaging with potential clients to generate interest in innovative AI solutions. You understand the importance of building relationships and are motivated by achieving targets and driving results.
Desirable
Experience in sales or customer-facing roles is a plus, as is familiarity with CRM tools and lead generation strategies. A background in technology or AI can help you better understand the solutions you will be promoting. You are adaptable and willing to learn, with a keen interest in the evolving landscape of AI and its applications in the contact center industry.
What you'll do
As a Sales Development Representative at Cresta, you will be responsible for building a robust pipeline through both outbound prospecting and inbound qualification. You will engage with potential customers, introducing them to Cresta's innovative platform that combines AI and human intelligence to enhance customer conversations. Your role will involve identifying and qualifying leads, setting up meetings for the sales team, and contributing to the overall growth of the company. You will work closely with marketing to align on messaging and campaigns that resonate with target audiences. Your success will be measured by the number of qualified leads you generate and the impact you have on the sales team's performance.
What we offer
Cresta provides a dynamic work environment where you can grow your skills and advance your career in sales. You will be part of a talented team that is passionate about revolutionizing the workforce with AI. We offer competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us on this exciting journey and help shape the future of customer interactions.
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