Delivery Manager • Mid-Level

Who you are

You have a strong background in technical solutions and customer engagement, ideally with experience in high-tech and manufacturing sectors. You understand the complexities of data platforms and can effectively communicate technical concepts to stakeholders at all levels. Your ability to build executive relationships and orchestrate teams is key to driving customer success. You are comfortable in a hybrid role that blends technical expertise with commercial acumen, ensuring that customers derive maximum value from their investments in the Databricks platform.

You are a proactive problem solver who thrives in collaborative environments. You have a track record of successfully guiding customers through complex technical challenges and ensuring their needs are met. Your experience in managing customer relationships and driving growth initiatives will be invaluable in this role. You are adaptable and can navigate the evolving landscape of data solutions, always keeping the customer's best interests in mind.

What you'll do

As a Delivery Solutions Architect at Databricks, you will play a pivotal role in accelerating the adoption of the Databricks platform among your customers. You will work closely with sales and field engineering teams to identify customer needs and develop tailored strategies that drive growth. Your responsibilities will include engaging with customers to understand their use cases, providing technical guidance, and ensuring successful implementation of Databricks workloads.

You will lead post-sale technical engagements, acting as the primary technical contact for your customers. This involves collaborating with Solutions Architects to prioritize use case demands and ensuring that customers are leveraging the full capabilities of the Databricks platform. You will also be responsible for creating and executing plans that align with customer goals, fostering strong relationships with key stakeholders.

In this role, you will have the opportunity to influence product development based on customer feedback and market trends. You will work cross-functionally with various teams within Databricks to ensure that customer success is at the forefront of our initiatives. Your ability to communicate effectively and build trust with customers will be essential in driving long-term partnerships and maximizing customer satisfaction.

What we offer

At Databricks, we are committed to empowering our employees and fostering a culture of innovation and collaboration. We offer competitive compensation packages, including benefits that support your well-being and professional growth. You will have the opportunity to work with cutting-edge technology and be part of a team that is transforming the way organizations leverage data.

We encourage you to apply even if your experience doesn't match every requirement. We value diverse perspectives and believe that a variety of backgrounds leads to better solutions. Join us in our mission to solve the world's toughest data problems and make a meaningful impact in the high-tech and manufacturing sectors.