Delivery Manager • Mid-Level

Who you are

You have a strong background in technical solutions and customer engagement, ideally with experience in data platforms or cloud technologies. You excel at building relationships with stakeholders and have a knack for understanding complex customer needs. Your ability to communicate technical concepts to non-technical audiences sets you apart, allowing you to bridge the gap between technical teams and business objectives.

You are comfortable in a hybrid role that combines technical expertise with commercial acumen. You understand the importance of driving growth through customer success and are motivated by the challenge of helping customers maximize their return on investment in technology. Your experience in leading cross-functional teams and orchestrating efforts across various departments is a key asset.

What you'll do

As a Delivery Solutions Architect at Databricks, you will engage with customers to understand their unique use cases and guide them in leveraging the Databricks platform effectively. You will collaborate closely with sales and field engineering teams to accelerate the adoption of the platform, ensuring that customers receive the technical support they need to succeed. Your role will involve creating strategic plans that align with customer goals and driving initiatives that enhance customer satisfaction and engagement.

You will act as the post-sale technical lead, providing guidance on best practices and helping customers navigate the complexities of their data workloads. Your ability to build executive relationships will be crucial as you work to establish trust and credibility with key stakeholders. You will also be responsible for tracking customer success metrics and identifying opportunities for further engagement and growth.

What we offer

At Databricks, you will be part of a mission-driven team that is dedicated to solving the world's toughest data problems. We offer a collaborative work environment where innovation is encouraged, and your contributions will have a direct impact on our customers' success. You will have access to ongoing professional development opportunities and the chance to work with cutting-edge technology in the data space. We believe in fostering a culture of inclusivity and support, ensuring that all team members can thrive and grow in their careers.