Account Executive • Mid-Level

Who you are

You have a self-starter mindset and a builder's mentality, with a proven track record in sales, particularly in the AI or customer support software sectors. Your experience as an early sales hire at a fast-growing startup has equipped you with the skills to navigate the complexities of enterprise sales. You thrive in an in-office environment, collaborating closely with your team to achieve ambitious targets. Your ability to generate leads and qualify prospects is complemented by your negotiation skills, enabling you to close deals effectively.

You understand the importance of customer feedback in shaping product roadmaps and are eager to contribute insights from your interactions with clients. Your strong communication skills allow you to articulate value propositions clearly, fostering relationships that lead to long-term partnerships. You are motivated by targets and have a history of exceeding sales goals, demonstrating your commitment to driving business growth.

Desirable

Previous experience in selling AI or customer experience software is a significant advantage. Familiarity with the sales processes in a tech startup environment will help you adapt quickly and make an immediate impact. You are also open to learning and growing within a fast-paced company, eager to take on new challenges as they arise.

What you'll do

In this role, you will manage the full sales cycle for enterprise accounts, from lead generation and qualification through negotiation and closing. You will be responsible for generating new business and nurturing existing relationships to ensure customer satisfaction and retention. Your role will involve collaborating with cross-functional teams to align sales strategies with product development, ensuring that customer needs are met effectively.

You will play a crucial role in defining and iterating the sales motion, providing valuable feedback to help shape the company's roadmap. Your ability to analyze market trends and customer feedback will inform your sales strategies, allowing you to position Decagon's offerings effectively in the marketplace. You will also be expected to meet and exceed sales targets, contributing to the overall growth of the company.

What we offer

Decagon provides a supportive work environment where you can thrive and grow your career. We offer competitive health, dental, and vision insurance, along with generous time off, including 20 days of statutory annual leave and 8 UK public holidays. You will also benefit from a company-wide holiday break, ensuring you have time to recharge.

As part of a fast-growing AI company, you will have ample opportunities for career advancement. We are committed to fostering a culture of excellence and velocity, where your contributions are recognized and valued. Join us in redefining customer experiences through innovative technology and a collaborative team environment.