Account Executive • Mid-Level

Who you are

You are a driven individual with a passion for customer success and a track record in account management. You thrive in collaborative environments and possess the fundamental traits of being scrappy, curious, optimistic, persistent, and empathetic. Your ambition drives you to exceed expectations and deliver exceptional value to clients. You understand the importance of building strong relationships and are skilled at consulting with clients to identify their needs and demonstrate the value of solutions.

What you'll do

As a Client Account Executive for Mid-Market at Dialpad, you will be responsible for managing a portfolio of existing customers, ensuring they receive best-in-class strategic account management. Your role will involve consulting with clients to showcase the potential of Dialpad's product suite, helping them to implement additional offerings that drive revenue growth. You will work closely with cross-functional teams to ensure customer satisfaction and success, leveraging AI-driven insights to enhance communication strategies. Your goal will be to foster long-term relationships with clients, ensuring they are not only satisfied but also see continuous value in their partnership with Dialpad.

What we offer

At Dialpad, you will be part of a dynamic team that values innovation and collaboration. We offer a supportive environment where you can grow your skills and advance your career. Our culture is centered around making every conversation matter, and we empower our employees to leverage industry-leading AI to refine our platform and their own skills. We encourage you to apply even if your experience doesn't match every requirement, as we value ambition and the right mindset just as much as experience.