
About DMS
Transforming global communication through video conferencing solutions
Key Highlights
- Headquartered in Dallas, Texas, with a global reach
- 1,000 to 5,000 employees dedicated to audio-visual integration
- Partners with industry leaders like Cisco and Polycom
- End-to-end video conferencing solutions tailored for clients
DMS, headquartered in Dallas, Texas, specializes in video conferencing solutions, providing services to businesses globally. With a team of 1,000 to 5,000 employees, DMS integrates leading audio-visual systems from trusted partners like Cisco and Polycom, ensuring high-quality communication for clie...
🎁 Benefits
DMS offers competitive salaries, equity options, generous PTO, and a flexible remote work policy to support work-life balance....
🌟 Culture
DMS fosters a customer-centric culture, emphasizing quality and speed in service delivery, with a strong focus on leveraging technology to enhance com...
Skills & Technologies
Overview
DMS is hiring a Senior Lead AV Technician to join their global field technician team in Chicago. You'll be responsible for installing and integrating video-conference and AV equipment, requiring expertise in various AV technologies. This role demands flexibility and travel across client sites.
Job Description
Who you are
You have extensive experience as an AV Technician, particularly in the installation and integration of video conferencing and AV equipment. Your technical knowledge spans various systems including Cisco, Zoom, and Polycom, and you are comfortable working in diverse environments. You possess supervisory experience, having led teams of technicians and ensuring high-quality service delivery. Your professionalism and customer awareness are paramount, as you strive to exceed client expectations in every project.
You are physically fit and capable of handling the demands of the role, including lifting and transporting equipment. Your technical skills include a solid understanding of IT network infrastructures and video conferencing solutions, which allows you to diagnose and repair issues effectively. You are committed to ongoing training and development, keeping abreast of the latest technologies in the AV market.
What you'll do
As a Senior Lead AV Technician, you will play a crucial role in the installation and configuration of a wide range of AV equipment. This includes everything from soldering cables and connectors to integrating full systems using Crestron and AMX technologies. You will work closely with clients at various sites, ensuring that installations meet their specific needs and expectations. Your responsibilities will also include conducting preventative maintenance checks and troubleshooting any issues that arise during or after installations.
You will supervise and mentor L1 and L2 technicians, providing guidance and support as they develop their skills. Your leadership will be essential in maintaining high standards of service and ensuring that all team members are aligned with the company's goals. Flexibility and the ability to travel are key aspects of this role, as you will be working in different environments and adapting to the unique requirements of each client.
What we offer
DMS provides a dynamic work environment where you can grow your skills and advance your career in the AV industry. We offer ongoing training and development opportunities to keep you updated with the latest technologies. You will be part of a supportive team that values professionalism and customer satisfaction. This full-time position includes a competitive salary and the chance to work on exciting projects across various client sites.
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