Technical Account Manager • Mid-Level

Who you are

You have experience in managing technical details of production or service aspects, ensuring that projects are executed efficiently and effectively. You are skilled in communicating with various departments and have a strong understanding of logistics and technical service level support. Your ability to manage urgent and complex tasks simultaneously is essential, and you are willing to travel to client locations as needed.

You possess a full clean driving license and valid work authorization, ensuring that you can meet the travel requirements of the role. Your background includes supervisory responsibilities, and you are comfortable working in a project-based environment where flexibility is key.

What you'll do

As the Technical AV Coordinator, you will be responsible for managing the technical daily operations of projects, ensuring that all tasks are completed according to the detailed task schedule and resource allocation. You will act as a liaison between departments, facilitating clear communication and collaboration to meet service level standards. Your role will involve participating in meetings with management and staff across various regions to ensure efficient operations.

You will also support the operations team in executing new and existing projects, providing technical service level support and administration. Your contributions will help drive excellence throughout the team, and you will have the opportunity to participate in ongoing training and development to stay updated with the latest technologies in the Video Conferencing and AV market.

What we offer

DMS provides a dynamic work environment where you can grow your skills and advance your career. You will have the chance to work on exciting projects and collaborate with a talented team. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.