Technical Account Manager • Mid-Level

Who you are

You have at least 2 years of experience in direct selling within the AV/VTC area, demonstrating a solid understanding of the AV industry. Your technical interpretation skills allow you to analyze client specifications effectively, ensuring that all proposals meet customer requirements. You possess excellent communication and negotiation skills, which are essential for building and maintaining client relationships. Your customer service focus drives you to provide exceptional support throughout the sales process, ensuring that clients feel valued and understood.

You are proficient in producing Bill of Materials and have experience creating customer-facing presentations and proof-of-concept schematics. Your ability to draft technical specifications and concept drawings is complemented by your AV engineering experience, which helps you identify sales prospects and forecast accurately. You thrive in a collaborative environment, working closely with engineers and project managers to deliver tailored solutions that meet client needs.

What you'll do

As a Technical Sales Coordinator at DMS, you will be responsible for designing and drafting proposals for AV systems, ensuring that all quotes are technically correct before they are finalized. You will provide technical support throughout the sales process, working closely with clients to confirm their technical requirements. Your role will involve writing detailed technical specifications and preparing supporting documents for projects, which will require you to attend client meetings and engage in discussions about their needs.

You will utilize your AV engineering experience to identify potential sales opportunities within your assigned territory, developing strategies to expand the company's client base. Your responsibilities will also include producing concept drawings and detailed documentation for projects, ensuring that all technical aspects are covered. You will collaborate with a team of certified engineers and project managers, contributing to a supportive and inclusive work environment that values individual contributions.

What we offer

DMS offers a competitive salary and medical insurance, along with opportunities for career development and cross-training. You will have the chance to work with global digital transformation partners, enhancing your professional skills and expanding your network. We are committed to fostering a positive and inclusive workplace culture, where you can thrive and grow in your career. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.