Inside Sales Manager • Mid-Level

Who you are

You have a proven track record in sales, particularly in a customer-facing role, where you've demonstrated your ability to engage with clients effectively and understand their needs. Your ambition and eagerness to learn are evident in your proactive approach to upselling and driving customer satisfaction. You thrive in structured environments and are comfortable working with KPIs to measure your success. Your experience with CRM tools, particularly Salesforce, allows you to track your progress and contribute to the overall growth of the company.

You possess excellent communication skills, enabling you to conduct empathetic and efficient conversations with clients. You understand the importance of identifying challenges and presenting tailored solutions that create real value for your customers. Your ability to work collaboratively with cross-functional teams, including Customer Success and Marketing, enhances the overall customer experience and drives successful outcomes.

What you'll do

As an Inside Sales Manager at Doctolib, you will take charge of the sales cycle for our telephone assistant solutions, engaging with existing clients to maximize their use of our services. You will conduct structured outreach, guiding clients through their needs and challenges while presenting relevant solutions that align with their goals. Your role will involve managing the entire sales process, from initial contact to consultation, proposal creation, and overcoming objections, ultimately leading to successful closures.

You will work closely with the Customer Success team to ensure a seamless experience for clients, leveraging feedback to continuously improve your approach. Your structured and KPI-oriented work style will help you track your pipeline and measure your progress effectively. You will document your activities and results in Salesforce, contributing directly to our revenue growth and helping us achieve our mission of digitizing healthcare.

What we offer

At Doctolib, you will be part of a mission-driven team dedicated to transforming the healthcare landscape through digital solutions. We offer a collaborative work environment where your contributions are valued, and your professional growth is supported. You will have the opportunity to work with a diverse team of professionals who are passionate about making a difference in the healthcare sector. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every candidate to grow and succeed with us.