About DoorDash USA
Connecting food lovers with local restaurants
Key Highlights
- Public company (NYSE: DASH) with a major IPO in 2020
- Over 450,000 restaurant partners across the U.S. and Canada
- $2.5 billion raised in funding from top investors
- Headquartered in San Francisco, CA with 1001+ employees
DoorDash is a leading local food delivery platform headquartered in San Francisco, CA, connecting food lovers with over 450,000 restaurants across the U.S. and Canada. Since its IPO in 2020, which was one of the largest of the year, DoorDash has raised $2.5 billion in funding and now employs over 1,...
🎁 Benefits
DoorDash offers unlimited paid time off, flexible work-from-home opportunities, comprehensive health insurance, a work-from-home stipend, and company ...
🌟 Culture
DoorDash fosters a competitive culture focused on innovation and transparency, particularly in its fee structures for restaurants. The company emphasi...
Customer Operations • Mid-Level
DoorDash USA • Tempe - On-Site
Overview
DoorDash is hiring a Merchant Services Team Supervisor to lead and motivate the Merchant Services team. You'll focus on team performance and collaboration with cross-functional partners to enhance processes. This role requires strong leadership skills and a people-centric approach.
Job Description
Who you are
You have a strong background in team leadership and management, with a focus on fostering a positive and productive work environment. You understand the importance of continuous improvement and are skilled at motivating team members to achieve their best. Your experience includes conducting regular one-on-one sessions to build strong relationships and support individual growth. You are adept at driving change management initiatives and aligning team performance with organizational goals.
You possess excellent communication skills, allowing you to collaborate effectively with cross-functional teams. You are results-oriented and have a proven track record of improving operational efficiency. Your ability to oversee pilot projects and implement new strategies demonstrates your innovative mindset and commitment to excellence.
What you'll do
As a Merchant Services Team Supervisor at DoorDash, you will play a pivotal role in leading the Merchant Services team. You will conduct weekly one-on-one sessions with your direct reports to foster strong relationships and support their professional development. Your responsibilities will include managing team performance and aligning it with departmental goals, ensuring that your team is focused on achieving results.
You will lead efforts to improve and scale daily operations, making processes more efficient and effective. Your role will involve overseeing pilot projects to test and implement new strategies, collaborating closely with cross-functional teams to enhance partnerships and achieve collective goals. You will be instrumental in driving change management initiatives to ensure smooth transitions within your team and across the organization.
What we offer
At DoorDash, we value our employees and strive to create a supportive and inclusive work environment. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a dynamic team that is dedicated to ensuring the success of our merchants and enhancing the overall DoorDash experience.
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