Sales Operations • Senior

Who you are

You have a Bachelor's degree in Business, Finance, Economics, Statistics, or a related analytical field. Your experience includes working in a global sales organization or across multiple geographies, which has equipped you with a comprehensive understanding of sales compensation dynamics. You are familiar with Salesforce CRM and reporting tools such as Tableau, Looker, and Power BI, enabling you to analyze and present data effectively.

You possess strong analytical skills and attention to detail, allowing you to support the end-to-end process for incentive calculations. Your ability to pull and validate sales performance data ensures that payments are processed accurately and in accordance with plan rules. You are proactive in identifying discrepancies and implementing audit frameworks to maintain the integrity of compensation data.

Your communication skills are exceptional, enabling you to respond effectively to inquiries from sales representatives and managers regarding plan structures and payout details. You thrive in collaborative environments, working closely with Sales, Finance, HR, and IT to ensure that compensation strategies are well understood and executed with precision.

What you'll do

In this role, you will play a critical part in supporting the design, implementation, administration, and audit of sales compensation programs across global regions. You will design incentive initiatives that align with a multi-faceted growth strategy, focusing on new and existing product upsells and various routes to market. Your responsibilities will include supporting the end-to-end process for incentive calculations, ensuring error-free execution through robust checks and reconciliations across systems.

You will collaborate with Finance and Payroll to ensure accurate and timely disbursement of incentive payments, draws, accelerators, and spiffs. Additionally, you will maintain comprehensive documentation of compensation plans and respond to inquiries from sales reps and managers regarding plan structure and performance tracking. Your role will require you to develop and execute audit frameworks for ongoing reviews of compensation, proactively identifying and correcting discrepancies before payouts are released.

What we offer

At Dropbox, we offer a competitive salary range of $130,900—$177,100 CAD, along with a comprehensive benefits package. You will have the opportunity to work in a dynamic and supportive environment that values collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse teams build better products. Join us in shaping the future of work and making a meaningful impact in the tech industry.