Automation Engineer • Entry-Level

Who you are

You are an early career professional eager to dive into the world of automation and artificial intelligence. You possess a foundational understanding of AI technologies and are excited about applying them to enhance customer experiences. Your collaborative spirit and commitment to diversity make you a great fit for our team-first culture. You are adaptable and ready to learn, contributing to innovative solutions that drive customer satisfaction.

You have a passion for technology and a desire to work in a fast-paced environment where you can grow your skills. You understand the importance of customer interactions and are motivated to help businesses improve their contact center operations. Your enthusiasm for learning and your ability to work well with others will help you thrive in this role.

What you'll do

As an Associate Automation Engineer at Five9, you will be part of a dynamic Professional Services team focused on delivering exceptional automation solutions to our clients. You will assist in implementing AI-driven technologies that enhance customer interactions and streamline processes. Your role will involve collaborating with skilled partners and end-customers to ensure successful deployments of our cloud contact center software.

You will engage in hands-on work, helping to build and manage services that empower businesses to automate their customer experiences. You will learn to navigate our self-service platform and contribute to the development of innovative solutions that meet the needs of our clients. Your contributions will directly impact the success of our customers and the overall effectiveness of their contact center operations.

What we offer

At Five9, we celebrate diversity and foster an inclusive environment where all employees can be their authentic selves. We provide opportunities for professional growth and development, ensuring that you have the resources you need to succeed in your career. You will be part of a team that values collaboration and innovation, working together to create exceptional customer experiences.

We offer a supportive work culture that encourages you to share your ideas and contribute to our mission of transforming customer interactions through cloud technology. As part of our team, you will have the chance to work with cutting-edge technologies and be at the forefront of the automation revolution in the contact center industry. Join us in making a difference in the world of customer experience.