Solutions Engineer • Entry-Level

Who you are

You are an early-career professional eager to dive into the world of technology and sales. You possess a strong desire to learn and grow, particularly in the realm of cloud contact center solutions. Your ability to communicate effectively and work collaboratively will be essential as you support Five9's strategic resell partners. You are excited about the opportunity to become an expert in Five9's platform and its capabilities, and you are committed to fostering an inclusive environment where diverse perspectives are valued.

Desirable

While not required, any prior experience in technology sales or customer support will be beneficial. Familiarity with cloud-based solutions or contact center technologies will give you a head start in understanding the products you'll be working with. A proactive attitude and a willingness to learn from experienced colleagues will help you thrive in this role.

What you'll do

In this role, you will support partner sales cycles as the key technical advisor for Five9's contact center solutions. You will help partners and prospects understand the capabilities of the Five9 platform, including configuration options and common usage patterns. Your responsibilities will include delivering compelling product demonstrations and guiding partners through the technical aspects of the sales cycle. You will work closely with Senior Solution Consultants to learn how to translate business problems into effective solution designs. Additionally, you will assist in training partners on new Five9 products, ensuring they are well-equipped to sell and support these solutions effectively.

What we offer

Five9 offers a supportive and inclusive work environment where you can grow your career. You will have the opportunity to learn from experienced professionals in the field and gain valuable insights into the technology and sales processes. The company values diversity and encourages all employees to bring their authentic selves to work. As part of the Five9 team, you will contribute to a culture that prioritizes innovation and collaboration, helping to shape the future of customer experience in the cloud contact center industry.