About Flex
Empowering renters with flexible payment solutions
Key Highlights
- Raised $225.1 million in Series B funding
- Headquartered in Midtown Manhattan, New York, NY
- Serves a growing customer base with innovative payment solutions
- Offers unlimited paid time off and comprehensive health benefits
Flex is a mobile application designed to provide renters with flexible payment options for their rent, allowing users to reschedule payments and protect their funds with Overdraft Protection. Headquartered in Midtown Manhattan, New York, Flex has raised $225.1 million in Series B funding and serves ...
🎁 Benefits
Flex offers a range of benefits including unlimited paid time off, 100% company-paid medical, dental, and vision coverage, and a 401(k) plan with comp...
🌟 Culture
Flex fosters a culture focused on financial empowerment and flexibility for renters, emphasizing the importance of addressing the challenges of monthl...
Account Manager • Senior
Flex • San Francisco - On-Site
Overview
Flex is hiring a VP of Account Management to lead and scale their post-sales revenue engine across partners. This role requires strong leadership and strategic skills in the FinTech sector.
Job Description
Who you are
You have extensive experience in account management, ideally within the FinTech industry, and a proven track record of driving post-sales revenue growth. Your leadership skills enable you to inspire and manage teams effectively, ensuring that client relationships are nurtured and expanded. You understand the importance of customer satisfaction and are committed to delivering exceptional service to enhance client retention and loyalty.
You possess strong analytical skills, allowing you to assess account performance and identify opportunities for improvement. Your strategic mindset helps you develop and implement effective account management strategies that align with the company's goals. You are comfortable working in a fast-paced environment and can adapt to changing priorities while maintaining a focus on results.
What you'll do
As the VP of Account Management, you will be responsible for overseeing the account management team and ensuring that they are equipped to meet the needs of our clients. You will develop and execute strategies to enhance customer satisfaction and drive revenue growth through effective account management practices. Collaborating closely with sales and product teams, you will ensure that client feedback is integrated into product development and service enhancements.
You will lead initiatives to improve account management processes, leveraging data and insights to optimize performance. Your role will involve mentoring and developing team members, fostering a culture of excellence and accountability. You will also be responsible for building strong relationships with key clients, understanding their needs, and ensuring that Flex delivers on its promises.
What we offer
Flex provides a competitive benefits package, including medical, dental, and vision coverage from day one, along with company equity and a 401(k) plan with a company match. We offer unlimited paid time off and 13 company-paid holidays, as well as parental leave and a Flex Cares Program. Join us in our mission to transform the rent payment experience for users across the U.S.
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