About Fresha
Empowering beauty brands with seamless booking solutions
Key Highlights
- Over 110,000 partner businesses using the platform
- Processed more than 1 billion appointments to date
- $195 million raised in Series C funding
- Free-to-use software model with charges only on bookings
Fresha is a leading booking software platform for beauty and wellness brands, headquartered in Old Street, London. The company empowers over 110,000 partner businesses by providing a free-to-use software solution that charges only when bookings are made. With $195 million raised in Series C funding,...
🎁 Benefits
Fresha offers flexible work-from-home opportunities, travel coverage for team workshops and social events, and a vibrant company culture with regular ...
🌟 Culture
Fresha's unique culture is centered around empowering beauty and wellness businesses through innovative software solutions. The company's commitment t...
Overview
Fresha is seeking a Mandarin-speaking Sales Account Manager to drive revenue growth through upselling and managing a portfolio of SMB partners. This role is based in Sydney and requires strong interpersonal skills.
Job Description
Who you are
You are an experienced Sales Account Manager with a proven track record in managing client relationships and driving revenue growth. Your fluency in Mandarin allows you to effectively communicate with a diverse range of partners, enhancing collaboration and understanding. You thrive in a fast-paced environment and enjoy working autonomously, making a visible impact on revenue performance across a large customer base. You are adept at fostering a collaborative environment that thrives on face-to-face interactions and teamwork.
Desirable
Experience in the beauty and wellness industry is a plus, as it will help you understand the unique needs of our partners. Familiarity with marketplace platforms and financial technology solutions will give you an edge in this role. You are comfortable using data to inform your strategies and decisions, ensuring that you are always aligned with the goals of both Fresha and our partners.
What you'll do
As a Sales Account Manager at Fresha, you will own a portfolio of SMB partners, focusing on revenue growth through upselling and relationship management. You will collaborate closely with our Sales and Onboarding teams to ensure a seamless experience for our partners. Your role will involve identifying opportunities for upselling and cross-selling Fresha's services, helping partners maximize their use of our platform. You will also be responsible for tracking performance metrics and reporting on your progress to the Account Management Team Lead.
You will engage with partners regularly, providing support and guidance to help them achieve their business goals. Your ability to build strong relationships will be key to your success, as you work to understand their needs and tailor solutions accordingly. You will also participate in team meetings and contribute to the overall strategy for account management at Fresha.
What we offer
Fresha offers a dynamic work environment where you can make a significant impact on our partners' success. You will work from our dog-friendly office in Sydney, collaborating with a team of dedicated professionals who are passionate about what they do. We provide competitive compensation and opportunities for professional growth within the company. Join us and be part of a leading marketplace platform that is transforming the beauty and wellness industry.
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