About Frontify
The brand management platform for global enterprises
Key Highlights
- Headquartered in St. Gallen, Switzerland
- $80.6 million raised in Series B funding
- 201-500 employees focused on B2B SaaS solutions
- Acquired TwicPics for real-time image and video processing
Frontify is a leading brand management platform headquartered in St. Gallen, Switzerland, designed to help global brands streamline their content across automated channels. With over 201-500 employees, Frontify has raised $80.6 million in Series B funding and serves a diverse clientele, enhancing br...
🎁 Benefits
Frontify offers flexible working hours, allowing employees to balance work with personal commitments. Eligible new hires receive stock options and a c...
🌟 Culture
Frontify fosters a culture that values collaboration and community, even in a remote work environment. The company emphasizes high UX standards and co...
Overview
Frontify is hiring a Director of Strategic Account Management to lead the global Account Management function and drive expansion and retention across enterprise customers. You'll collaborate with Sales, Customer Success, and senior leaders to shape growth strategies. This role requires strong leadership and strategic thinking skills.
Job Description
Who you are
You have a proven track record in account management and strategic leadership, with at least 5 years of experience in managing enterprise accounts. Your ability to build strong relationships with clients and internal teams is key to your success — you understand the importance of customer value and how it translates into long-term growth. You thrive in collaborative environments and have experience working with cross-functional teams, including Sales and Customer Success. Your strategic mindset allows you to define and implement effective account management processes that drive retention and expansion. You are passionate about empowering teams and fostering a culture of creativity and collaboration.
What you'll do
As the Director of Strategic Account Management, you will own the growth strategy for Frontify's enterprise customers. You will build and lead a global Account Management function that focuses on driving expansion, retention, and long-term customer value. Your role will involve defining how Account Management operates and how it partners with Sales and Customer Success to ensure customer satisfaction and predictable ARR growth. You will work closely with senior leaders across Sales, Product, and Marketing to shape the enterprise growth strategy, ensuring that the company scales effectively while maintaining a customer-centric approach. You will also be responsible for mentoring and developing your team, fostering a culture of collaboration and excellence.
What we offer
At Frontify, we offer a vibrant culture built on creativity, collaboration, and inclusion. You will have the opportunity to work with a talented team that empowers thousands of marketers and designers. We believe in the importance of work-life balance and provide flexible working arrangements. Our headquarters in St. Gallen, Switzerland, and our office in New York City create a dynamic environment where you can thrive and make a significant impact on our customers and the company.
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