About Geotab
Empowering fleets with intelligent telematics solutions
Key Highlights
- Over 40,000 customers, including Fortune 500 companies
- Headquartered in Oakville, ON with 1001+ employees
- Raised over $140 million in funding
- Offers financial incentives for electric vehicle purchases
Geotab, headquartered in Oakville, ON, is a leader in fleet telematics, offering advanced tracking and management solutions for businesses of all sizes. With over 40,000 customers, including many Fortune 500 companies, Geotab's platform provides actionable insights from real-time and historical trip...
🎁 Benefits
Geotab offers competitive medical and health benefits, a hybrid work model, and flexible work schedules. Employees receive a financial bonus for new p...
🌟 Culture
Geotab fosters a culture of innovation and sustainability, focusing on open platform solutions that empower businesses to optimize their fleet managem...
Overview
Geotab is hiring a Country Manager for Customer Success to lead initiatives that enhance customer satisfaction and drive business growth. You'll work in a dynamic environment focused on IoT and connected transportation. This role requires strong leadership and strategic skills.
Job Description
Who you are
You have a proven track record in customer success management, ideally with experience in the IoT or transportation sectors — you understand the nuances of managing customer relationships and driving satisfaction. Your leadership skills are complemented by your ability to think strategically and execute effectively, ensuring that customer needs are met while aligning with business objectives.
You thrive in a fast-paced environment and are comfortable taking on new challenges — you are adaptable and willing to step outside your comfort zone to achieve results. Your communication skills are exceptional, allowing you to build strong relationships with customers and internal teams alike. You are passionate about helping businesses grow and succeed, and you understand the importance of data-driven decision-making in achieving these goals.
What you'll do
As the Country Manager for Customer Success at Geotab, you will lead initiatives to enhance customer satisfaction and drive business growth. You will work closely with cross-functional teams to ensure that customer feedback is integrated into product development and service delivery. Your role will involve developing and implementing strategies that improve customer engagement and retention, ultimately contributing to the overall success of the company.
You will be responsible for managing a team dedicated to customer success, providing guidance and support to ensure that they meet their goals. You will analyze customer data to identify trends and areas for improvement, using this information to inform your strategies. Collaboration with sales and marketing teams will be essential to align customer success initiatives with broader business objectives.
What we offer
At Geotab, we offer a fulfilling career with opportunities to innovate and make an impact. You will be part of a diverse and talented team that values collaboration and inclusion. We provide great benefits and a fun, inclusive work culture that encourages you to reach your full potential. Join us and be part of a company that is advancing security and sustainability in transportation.
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