Account Manager • Mid-Level

Who you are

You have a Bachelor's degree or equivalent practical experience, along with a strong background in sales pitching and account management. Your experience includes customizing solutions for a diverse customer base, demonstrating your ability to lead and motivate teams effectively. You possess excellent communication and presentation skills, enabling you to manage multiple projects while maintaining attention to detail. You are passionate about sales and have a solid understanding of online media, committed to maximizing customer success.

You thrive in collaborative environments, working closely with sellers to align sales activities with customer success. Your ability to uncover business needs and translate them into impactful solutions is key to achieving ambitious goals. You act like an owner, moving swiftly through changes and finding innovative ways to deliver extraordinary outcomes for both Google and its customers.

What you'll do

As an Account Manager for Small Business Sales, you will be responsible for driving long-term growth sustainability at scale. You will work as part of a highly engaged team, persistently exploring and uncovering business opportunities for Google's clients. Your role will involve implementing creative strategies to improve agency and customer relationships, tailoring performance-enhancing suggestions, and promoting relevant products and services. You will proactively communicate with customers and agencies via phone, email, or direct contact, providing advice to help advertisers achieve the best Return on Investment (ROI).

You will collaborate with cross-functional teams to ensure that sales activities align with customer success initiatives. Your responsibilities will include managing customer accounts, customizing solutions based on their needs, and leading efforts to enhance customer satisfaction. You will also analyze performance metrics to identify areas for improvement and develop strategies to optimize advertising solutions for clients.

What we offer

At Google, you will be part of a dynamic team that shapes the future of advertising in the AI era. We encourage you to apply even if your experience doesn't match every requirement. You will have the opportunity to work with cutting-edge advertising solutions and make a real impact on millions of companies and billions of users. Join us to help businesses grow in today's dynamic marketing environment.