Customer Engineer • Senior

Who you are

You have a Bachelor's degree or equivalent practical experience and at least 10 years of experience with cloud native architecture in a customer-facing or support role. Your background includes cloud engineering, on-premise engineering, virtualization, or containerization platforms, and you are comfortable engaging with technical stakeholders or executive leaders. You possess experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops, which allows you to effectively communicate complex technical concepts.

You have a proven track record of selling technical solutions in areas such as infrastructure modernization, application modernization, data management, data analytics, Cloud AI, networking, migrations, and security. Your ability to drive the entire sales cycle, from defining delivery and consumption plans to transitioning them for execution, sets you apart. You are skilled at building long-term technical strategies to uncover new workloads with customers and have experience migrating applications and services to cloud platforms.

Your understanding of security concepts, including encryption, identity management, access control, attack vectors, and penetration testing, is essential in this role. You thrive in environments where you can facilitate the adoption of cloud computing, making organizations more productive, mobile, and collaborative.

Desirable

Experience with specific cloud platforms and tools is a plus, as is familiarity with the latest trends in cloud technology. You are a proactive problem-solver who enjoys collaborating with sales teams to address key technical issues for customers.

What you'll do

In this role, you will facilitate the adoption of Google Cloud products by educational institutions, government agencies, and businesses. You will assist in delivering tailored solutions that enhance productivity and collaboration. Your responsibilities will include engaging with customers to understand their needs, presenting technical solutions, and supporting the sales team in problem-solving key technical issues.

You will lead the technical engagement during the solution phase, ensuring that delivery plans are well-defined and executed. Your role will also involve facilitating the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams. You will maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration, or implementation phases.

What we offer

At Google, you will be part of a team that is at the forefront of cloud technology. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will work in a collaborative environment that values innovation and encourages you to bring your ideas to the table. Join us in making a significant impact in the world of cloud computing.