About Gopuff
Fast delivery of food and essentials to your door
Key Highlights
- Operates in over 1,000 cities across the U.S.
- Raised $5.2 billion in funding since its inception
- Employs over 1,000 people in various roles
- Offers delivery in approximately 30 minutes
Gopuff is a leading last-mile delivery service that provides food, alcohol, and daily essentials to customers across over 1,000 cities in the U.S. and beyond. Founded in 2013 and headquartered in Northern Liberties, Philadelphia, Gopuff has raised $5.2 billion in funding and employs over 1,000 peopl...
🎁 Benefits
Gopuff offers a range of employee benefits including an equity program, annual performance bonuses, and a generous employee discount. The company also...
🌟 Culture
Gopuff's culture is rooted in its rapid delivery model, leveraging a network of micro-fulfillment centers to ensure orders are delivered in approximat...
Overview
Gopuff is hiring a Key Holder in Covington, KY to manage store operations and provide excellent customer service. This role involves opening and closing the store, assisting new employees, and driving sales.
Job Description
Who you are
As a Key Holder, you are someone who displays an ability for managerial responsibilities and is committed to providing excellent customer service. You understand the importance of establishing rapport with customers and are knowledgeable about the products offered by BRS. You are reliable and punctual, arriving early to open the store and leaving late to ensure everything is secure. You are also capable of identifying problems with working conditions and communicating them effectively to management.
You thrive in high-volume periods, providing support to new employees and ensuring that all customers receive the best service possible. Your knowledge of BRS products allows you to make informed recommendations to customers, enhancing their shopping experience. You are comfortable operating the alarm system and handling cash transactions, adhering to company policies regarding age verification and customer interactions.
What you'll do
In this role, you will be responsible for opening and closing the store, which includes operating the alarm system and ensuring that all security measures are followed. You will assist in managing the store during busy periods, providing support to both customers and staff. Your responsibilities will include driving sales across all departments, replenishing inventory, and maintaining a clean and organized store environment. You will also perform cashier functions, ensuring that all transactions are completed accurately and efficiently.
You will play a key role in training new employees, sharing your knowledge of BRS products and customer service best practices. Your ability to identify and solve problems will be crucial in maintaining a positive shopping experience for customers. You will be expected to lift and carry items weighing up to 50 pounds, ensuring that the store is well-stocked and ready for customers. Overall, your contributions will help create a welcoming atmosphere that encourages repeat business and customer loyalty.
What we offer
Gopuff provides a supportive work environment where you can develop your skills and grow within the company. As a Key Holder, you will have the opportunity to take on managerial responsibilities and gain valuable experience in retail operations. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives in our team.
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