About Gopuff
Fast delivery of food and essentials to your door
Key Highlights
- Operates in over 1,000 cities across the U.S.
- Raised $5.2 billion in funding since its inception
- Employs over 1,000 people in various roles
- Offers delivery in approximately 30 minutes
Gopuff is a leading last-mile delivery service that provides food, alcohol, and daily essentials to customers across over 1,000 cities in the U.S. and beyond. Founded in 2013 and headquartered in Northern Liberties, Philadelphia, Gopuff has raised $5.2 billion in funding and employs over 1,000 peopl...
🎁 Benefits
Gopuff offers a range of employee benefits including an equity program, annual performance bonuses, and a generous employee discount. The company also...
🌟 Culture
Gopuff's culture is rooted in its rapid delivery model, leveraging a network of micro-fulfillment centers to ensure orders are delivered in approximat...
Customer Operations • Entry-Level
Gopuff • Louisville - On-Site
Overview
Gopuff is hiring a Key Holder in Louisville, KY to manage front-end store activities and ensure smooth operations. This role requires retail management experience and a strong focus on customer service.
Job Description
Who you are
You have 1-2 years of retail management experience, ideally in a supervisory role, and are comfortable handling cash management and bookkeeping duties. You are at least 21 years old and possess a strong understanding of customer service principles, demonstrating excellent organizational skills and the ability to multitask effectively. You are knowledgeable about BRS products and can provide customers with expert recommendations, ensuring a high level of customer satisfaction. You are also committed to maintaining store safety standards and cleanliness, contributing to a positive shopping environment.
What you'll do
As a Key Holder, you will assist management in scheduling front-end store associates and overseeing cashier responsibilities. You will be responsible for cash management and ensuring that all pricing, signage, and display information is accurate. Your role will involve providing high levels of customer service, driving sales, and handling difficult situations with professionalism. You will coach team members and guide them to improve the customer experience, while also performing cashier functions and adhering to company policies during customer transactions. Additionally, you will maintain the cleanliness of the store and assist in upholding standards in the stock room and other areas.
What we offer
Gopuff offers a dynamic work environment where you can grow your retail management skills. You will have the opportunity to work in a supportive team atmosphere, where your contributions to customer service and store operations will be valued. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering talent and providing opportunities for growth.
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