About Gopuff
Fast delivery of food and essentials to your door
Key Highlights
- Operates in over 1,000 cities across the U.S.
- Raised $5.2 billion in funding since its inception
- Employs over 1,000 people in various roles
- Offers delivery in approximately 30 minutes
Gopuff is a leading last-mile delivery service that provides food, alcohol, and daily essentials to customers across over 1,000 cities in the U.S. and beyond. Founded in 2013 and headquartered in Northern Liberties, Philadelphia, Gopuff has raised $5.2 billion in funding and employs over 1,000 peopl...
🎁 Benefits
Gopuff offers a range of employee benefits including an equity program, annual performance bonuses, and a generous employee discount. The company also...
🌟 Culture
Gopuff's culture is rooted in its rapid delivery model, leveraging a network of micro-fulfillment centers to ensure orders are delivered in approximat...
Customer Operations • Entry-Level
Overview
Gopuff is hiring a Retail Key Holder to manage store operations and provide excellent customer service. You'll assist in opening and closing the store while supporting new employees. This position is ideal for those looking to start their career in retail.
Job Description
Who you are
You are a motivated individual looking to start your career in retail operations. You have a strong commitment to providing excellent customer service and enjoy working in a fast-paced environment. You are reliable and can be trusted to handle responsibilities in the absence of management. You thrive in high-volume situations and are eager to support your team and new employees.
What you'll do
As a Retail Key Holder at Gopuff, you will be responsible for opening and closing the store, ensuring that all operations run smoothly. You will assist in periods of high volume, providing support to your colleagues and ensuring that customers receive the best service possible. Your role will involve training new employees, helping them acclimate to the store environment, and instilling a strong customer service ethos. You will also be tasked with driving sales and maintaining the store's operational standards.
What we offer
Gopuff offers a supportive work environment where you can grow your skills in retail operations. You will have the opportunity to work with a dynamic team and gain valuable experience in customer service and store management. We encourage you to apply even if your experience doesn't match every requirement, as we value enthusiasm and a willingness to learn.
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