Operations Associate • Entry-Level

Who you are

You are a motivated individual who thrives in a fast-paced environment and enjoys working as part of a team. You possess a strong work ethic and are ready to take on the challenges that come with being an Operations Associate at Gopuff. Your enthusiasm for the role is matched by your ability to adapt to changing circumstances and schedules. You understand the importance of attention to detail, especially when it comes to managing inventory and ensuring that products are handled safely and efficiently.

You are comfortable with physical tasks and can stand, walk, and lift items throughout your shift. Your ability to communicate effectively with team members and customers is essential, as you will often be the point of contact for any issues related to product availability or substitutions. You are also open to learning new skills, including the use of basic web-based software applications to assist in your daily tasks.

What you'll do

As an Operations Associate, you will play a crucial role in the daily operations of Gopuff. Your primary responsibilities will include picking and packing items for dispatch to customers, ensuring that all products are accurately accounted for and prepared for delivery. You will receive and unpack pallets of products from vendors, verifying that the physical inventory matches the purchase orders and resolving any discrepancies that may arise.

In addition to managing inventory, you will be responsible for maintaining a clean and organized sales floor and facility. This includes adhering to FIFO practices to manage waste and spoilage effectively. You will also handle customer inquiries regarding substituted or out-of-stock items, ensuring that communication is clear and helpful. Your role may require you to work in various conditions, including freezer locations, and you should be prepared to use equipment such as carts and pallet jacks to move products safely.

What we offer

Gopuff provides a dynamic work environment where you can grow and develop your skills. You will have the opportunity to work flexible hours, including mornings, evenings, weekends, and holidays, which can be ideal for those seeking a varied schedule. The company values teamwork and encourages you to bring your unique perspective to the operations team. While specific salary details were not mentioned, Gopuff is known for offering competitive compensation and benefits to its employees.