Account Executive • Senior

Who you are

You are a driven and strategic professional with a strong entrepreneurial spirit — you thrive in new markets and have a proven track record of acquiring high-value clients. Your experience in sales, particularly in the e-commerce sector, has equipped you with the skills to identify and seize opportunities that drive revenue growth. You understand the nuances of building relationships with enterprise-level clients and are adept at navigating complex sales cycles.

You possess excellent communication and negotiation skills — you can articulate the value of innovative solutions to diverse stakeholders, ensuring that every interaction is meaningful and impactful. Your ability to analyze market trends and customer needs allows you to tailor your approach, making you a trusted advisor to your clients. You are passionate about the future of e-commerce and the role that conversational commerce plays in enhancing customer experiences.

What you'll do

As the first enterprise hire in the UK, you will be instrumental in shaping Gorgias' go-to-market strategy — your primary focus will be on acquiring high-value merchants generating over $20M in GMV. You will identify and engage potential clients, leveraging your network and industry knowledge to create meaningful connections. Your role will involve conducting market research to understand the competitive landscape and identifying key opportunities for growth.

You will collaborate closely with cross-functional teams, including marketing and product development, to ensure that Gorgias' offerings align with market demands. Your insights will help shape product features and enhancements that resonate with enterprise clients. You will also be responsible for developing and executing sales strategies that drive revenue and establish Gorgias as a leader in conversational commerce.

In addition to client acquisition, you will play a key role in building and nurturing relationships with existing clients — your goal will be to ensure their success and satisfaction with Gorgias' platform. You will provide ongoing support and guidance, helping clients maximize the value of their investment in our solutions. Your efforts will contribute to the overall growth and success of Gorgias in the UK market.

What we offer

At Gorgias, we are committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making. We encourage you to apply even if your experience doesn't match every requirement. Join us to make conversational commerce a reality and be part of a team that is shaping the future of e-commerce.