Account Executive • Mid-Level

Who you are

You have a proven track record in sales, particularly in managing and growing accounts. Your experience includes identifying customer needs and providing tailored solutions that drive business growth. You thrive in a remote-first environment and are comfortable working independently while collaborating with a diverse team.

You possess excellent communication skills, allowing you to engage effectively with clients and internal stakeholders. Your consultative sales approach means you prioritize understanding customer challenges before proposing solutions. You are adaptable and can navigate the complexities of a fast-paced, innovative company.

Desirable

Experience in the tech industry, particularly with open-source software or observability tools, is a plus. Familiarity with data visualization tools like Grafana will help you connect with clients more effectively. A background in consultative sales methodologies will enhance your ability to succeed in this role.

What you'll do

As a Strategic Account Executive at Grafana, you will be responsible for prospecting new business opportunities and nurturing existing client relationships across the West region. You will identify potential clients, understand their needs, and develop strategies to meet those needs effectively. Your role will involve managing forecasts and tracking customer data to ensure alignment with business goals.

You will collaborate closely with cross-functional teams, including marketing and product development, to ensure that client feedback is integrated into our offerings. Your consultative approach will help you build trust with clients, allowing you to position Grafana's solutions as essential tools for their observability strategies.

You will also be expected to stay informed about industry trends and competitor offerings, enabling you to provide valuable insights to your clients. Regularly updating your knowledge of Grafana's products and services will be crucial in effectively communicating their benefits to potential customers.

What we offer

Grafana Labs provides a unique opportunity to work in a remote-first environment that values transparency, autonomy, and collaboration. You will be part of a team that is passionate about open-source technology and its impact on businesses worldwide. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.

In addition to a competitive salary, you will have access to professional development opportunities and the chance to work with a talented team dedicated to innovation. Grafana Labs is committed to fostering a culture where every team member can thrive and contribute to meaningful work that makes a difference in the world.

Join us at Grafana Labs and help shape the future of observability for organizations around the globe.