Observability Architect • Mid-Level

Who you are

You are a deeply technical expert with a strong background in observability strategies and architecture design. You thrive at the intersection of systems thinking and customer impact, ready to step into a strategic leadership role with Grafana's most important customers. Your experience in managing observability solutions has equipped you with the skills to navigate complex technical environments and deliver impactful results.

You possess a collaborative mindset and are comfortable working in a remote-first environment. Your ability to communicate effectively with both technical and non-technical stakeholders sets you apart. You understand the importance of transparency and trust in building successful partnerships and are eager to contribute to a culture that values innovation and autonomy.

Desirable

Experience with open-source tools and a passion for meaningful work in the tech industry would be a plus. Familiarity with cloud-based observability solutions and a strong desire to help customers succeed in their observability journeys will enhance your fit for this role.

What you'll do

As an Observability Architect at Grafana, you will redefine the technical partnership experience for our customers. You will engage with clients to understand their observability needs and help them implement effective strategies using the Grafana LGTM Stack. Your role will involve collaborating with cross-functional teams to ensure that our solutions meet customer expectations and drive success.

You will lead technical discussions and provide guidance on best practices for observability, helping customers leverage Grafana's capabilities to monitor and visualize their data effectively. Your expertise will be crucial in identifying opportunities for improvement and innovation within our product offerings.

You will also play a key role in scaling our observability solutions as we grow, ensuring that our customers receive the highest level of support and expertise. Your contributions will directly impact the success of our clients and the overall growth of Grafana Labs.

What we offer

Grafana Labs offers a remote-first work environment that fosters collaboration and innovation. You will be part of a diverse team that values transparency, autonomy, and trust. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse backgrounds and perspectives. Join us in making a meaningful impact in the world of observability.