Project Manager • Mid-Level

Who you are

You have a strong background in project management, ideally within the healthcare sector, and understand the nuances of client service. You excel at building relationships and have a knack for understanding client needs quickly and effectively. Your communication skills are top-notch, allowing you to convey complex information clearly and concisely. You thrive in a collaborative environment and enjoy working with diverse teams to achieve common goals. You are detail-oriented and organized, ensuring that all aspects of client projects are managed efficiently. You are committed to delivering exceptional service and are always looking for ways to improve processes and outcomes for clients.

What you'll do

In this role, you will manage and retain existing client accounts, ensuring that their needs are met promptly and effectively. You will work closely with clients to understand their specific research needs and connect them with the right subject-matter experts. Your responsibilities will include overseeing the project lifecycle, from initial client contact to the delivery of expert insights. You will also be tasked with growing client accounts by identifying opportunities for additional services and ensuring a high level of satisfaction during the trial period. You will collaborate with internal teams to push events and teleconferences, ensuring that clients receive timely and relevant information. Your role will be pivotal in converting trial clients into long-term partners through excellent service and support.

What we offer

At Guidepoint, we are committed to your career growth and provide built-in mentorship to help you develop your project management and customer service skills. You will have opportunities for upward mobility within the organization and be part of a team-oriented and collaborative culture. We value diversity and are dedicated to creating an equitable and welcoming environment for all employees. Join us and play a vital role in our success while making a meaningful impact in the healthcare sector.