Guidepoint

About Guidepoint

Connecting you with expert insights on demand

🏢 Corporate, Tech👥 1K-5K📅 Founded 2003📍 New York, New York, United States

Key Highlights

  • Headquartered in New York City with a global presence
  • Serves over 1,000 clients, including Fortune 500 companies
  • Access to a network of 500,000+ expert advisors
  • Raised over $60 million in funding since inception

Guidepoint, headquartered in New York City, is a prominent expert network that connects clients with over 500,000 expert advisors across various industries. Founded in 2003, Guidepoint serves more than 1,000 global companies, including Fortune 500 firms, by providing consultation and data services t...

🎁 Benefits

Guidepoint offers competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements. Employees also benefit from a le...

🌟 Culture

Guidepoint fosters a culture of knowledge-sharing and collaboration, emphasizing the importance of expert insights in driving business success. The co...

Guidepoint

Project Manager Mid-Level

GuidepointMumbai - Hybrid

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Overview

Guidepoint is hiring a Project Manager for their Client Service team to manage and retain client accounts while providing excellent customer service. This role requires strong project management skills and a focus on client satisfaction.

Job Description

Who you are

You have experience in project management and a strong focus on client service — you understand the importance of connecting clients with the right subject-matter experts to inform their business decisions. You thrive in a team-oriented and collaborative environment, always striving for excellence in your work. You are eager to develop your project management and customer service skills through built-in mentorship opportunities. You are motivated by the chance to grow your career and take on leadership roles within the organization.

What you'll do

In this role, you will manage and retain existing client accounts, ensuring that you understand each client's specific research needs. You will work to penetrate multiple users within these accounts and provide excellent customer service to grow client accounts. You will be responsible for sending multiple screened, quality advisors per project as quickly as possible. You will contact clients to obtain new projects and push for events, teleconferences, or new advisors to enhance client engagement. You will also conduct topical and company research for projects and communicate the scope of projects to assigned junior project managers when applicable. Your ability to execute and complete projects within the discussed timeline will be crucial to your success.

What we offer

At Guidepoint, we are committed to your career growth and provide a supportive environment that values diversity and inclusion. You will have opportunities for upward mobility and the chance to work with a team of hard-working professionals who are dedicated to delivering excellent results for clients. We believe that our success relies on the diversity of our employees, advisors, and client base, allowing us to create connections that offer a wealth of perspectives. Join us in making a meaningful impact in the world of client services.

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