Guidepoint

About Guidepoint

Connecting you with expert insights on demand

🏢 Corporate, Tech👥 1K-5K📅 Founded 2003📍 New York, New York, United States

Key Highlights

  • Headquartered in New York City with a global presence
  • Serves over 1,000 clients, including Fortune 500 companies
  • Access to a network of 500,000+ expert advisors
  • Raised over $60 million in funding since inception

Guidepoint, headquartered in New York City, is a prominent expert network that connects clients with over 500,000 expert advisors across various industries. Founded in 2003, Guidepoint serves more than 1,000 global companies, including Fortune 500 firms, by providing consultation and data services t...

🎁 Benefits

Guidepoint offers competitive salaries, equity options, generous PTO policies, and flexible remote work arrangements. Employees also benefit from a le...

🌟 Culture

Guidepoint fosters a culture of knowledge-sharing and collaboration, emphasizing the importance of expert insights in driving business success. The co...

Overview

Guidepoint is seeking a Research Manager to lead client service initiatives and enhance decision-making processes for consulting clients. This role involves identifying and recruiting experts to provide insights tailored to client needs.

Job Description

Who you are

You have a strong background in research and client service, with a keen ability to understand complex business questions and identify the right experts to provide insights. You thrive in a team-oriented environment and are committed to delivering excellent results for clients. Your experience includes project management and customer service skills, which you have honed through hands-on leadership and mentorship. You are adaptable and eager to learn, ready to take on new challenges in a dynamic setting. You value diversity and inclusivity, contributing to a welcoming environment for all team members.

What you'll do

As a Research Manager at Guidepoint, you will play a vital role in understanding your clients' unique business questions and identifying the experts who can best provide the answers. You will be responsible for finding and recruiting new experts into our extensive network, ensuring that you select those best suited to meet client needs. Your role will involve collaborating with various teams to enhance the research enablement platform, leveraging innovative technology and real-time data to empower clients' decision-making processes. You will also engage in continuous learning and development, participating in mentorship programs to refine your project management and customer service skills. Your contributions will directly impact the success of Guidepoint and its clients, as you help navigate the abundance of information available today.

What we offer

Guidepoint offers a collaborative and supportive work environment where you can grow your career. You will have access to mentorship opportunities that will help you develop your skills and advance within the company. We are committed to fostering a diverse and equitable workplace, ensuring that all employees feel valued and included. Join us to make a meaningful impact in the research enablement space and contribute to the success of our clients.

Interested in this role?

Apply now or save it for later. Get alerts for similar jobs at Guidepoint.

Similar Jobs You Might Like

Based on your interests and this role

Guidepoint

Client Service Research Manager

Guidepoint📍 New York - Hybrid

Guidepoint is hiring a Client Service Research Manager to help clients collect primary research insights and refine business-critical strategies. This role requires strong communication skills and a background in client service management.

🏢 HybridMid-Level
4d ago
Guidepoint

Customer Operations

Guidepoint📍 Shanghai - On-Site

Guidepoint is seeking a Client Service Associate to support the Client Service team by identifying and recruiting experts for client consultations. This entry-level role offers a unique opportunity to develop core business skills and gain exposure to various industries.

🏛️ On-SiteEntry-Level
1 month ago
Guidepoint

Client Service Research Manager

Guidepoint📍 Phoenix - Hybrid

Guidepoint is hiring a Client Service Research Manager to help clients collect primary research insights and manage client requests. This role is based in Phoenix, Arizona, and requires strong communication and organizational skills.

🏢 HybridMid-Level
4d ago
Guidepoint

Customer Operations

Guidepoint📍 Shanghai - On-Site

Guidepoint is seeking a Client Service Associate to support the Client Service team by identifying and recruiting experts for client projects. This role offers a unique opportunity to develop core business skills and gain exposure to various industries.

🏛️ On-SiteEntry-Level
1 month ago
Guidepoint

Customer Operations

Guidepoint📍 Shanghai - On-Site

Guidepoint is hiring a Client Service Intern to connect clients with subject-matter experts and enhance their business decisions. You'll develop skills in project management and public speaking while working in Shanghai.

🏛️ On-SiteEntry-Level
1w ago