About HackerRank
Streamlining developer hiring with skill assessments
Key Highlights
- Headquartered in Mountain View, CA with 1,001+ employees
- $117.9 million raised in Series C funding
- Major clients include Goldman Sachs, Wish, and Snap
- AI-powered insights and plagiarism detection tools available
HackerRank is a leading platform that assesses developer skills for tech recruiters, streamlining the hiring process for companies like Goldman Sachs, Wish, and Snap. Headquartered in Mountain View, CA, HackerRank has raised $117.9 million in funding through Series C rounds and currently employs ove...
🎁 Benefits
HackerRank offers a MacBook Pro and essential peripherals to every employee, along with comprehensive health plans covering 100% of premiums for selec...
🌟 Culture
HackerRank's culture focuses on enhancing the hiring process through innovative technology, making it easier for companies to find qualified engineers...
Account Manager • Mid-Level
HackerRank • London - Hybrid
Overview
HackerRank is hiring a Customer Account Manager - Strategic to manage relationships with enterprise customers. You'll drive adoption, retention, and expansion while ensuring measurable business impact. This role requires strong strategic and relationship management skills.
Job Description
Who you are
You have a proven track record in account management, ideally with experience in managing enterprise-level clients. You understand the importance of building strong relationships and are skilled at navigating complex organizational structures to drive customer success. Your ability to communicate effectively and influence stakeholders is key to your success in this role.
You are deeply knowledgeable about HackerRank's products and services, as well as the competitive landscape. This expertise allows you to provide valuable insights and guidance to your customers, helping them achieve their objectives. You are results-oriented and thrive in environments where you can make a measurable impact on customer satisfaction and business outcomes.
What you'll do
As a Customer Account Manager at HackerRank, you will own and manage a portfolio of strategic enterprise customers. Your primary responsibility will be to drive adoption, retention, and expansion of HackerRank's solutions within these accounts. You will develop and execute account strategies that align with customer goals, ensuring they derive maximum value from our products.
You will act as the main point of contact for your customers, guiding them through every stage of their journey with HackerRank. This includes onboarding, training, and ongoing support to ensure they achieve tangible outcomes. You will collaborate closely with internal teams, including sales, product, and support, to orchestrate resources and solve challenges that may arise.
Your role will also involve analyzing customer data and feedback to identify opportunities for improvement and growth. You will be responsible for presenting insights and recommendations to both customers and internal stakeholders, ensuring that HackerRank continues to meet and exceed customer expectations.
What we offer
HackerRank offers a dynamic work environment where you can grow your career while making a significant impact on our customers' success. We provide competitive compensation and benefits, along with opportunities for professional development. You will be part of a passionate team that values collaboration, innovation, and excellence in everything we do.
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