Customer Success • Entry-Level

Who you are

You are an entry-level professional eager to start your career in sales, with a strong interest in customer success and support. You possess excellent communication skills in both German and English, allowing you to effectively engage with a diverse range of prospects. You are comfortable managing a high volume of inquiries and have a knack for identifying potential sales opportunities. Your ability to understand customer pain points and provide tailored solutions is key to your success in this role. You thrive in a collaborative environment and are excited about the opportunity to grow within HubSpot's Sales Organization.

What you'll do

As an Inbound Success Coach, your primary responsibility will be to manage a high volume of inbound queries from potential customers, addressing their questions about HubSpot's products and services. You will conduct consultative pre-qualification of prospects via phone and live chat, guiding them on the best next steps based on their needs. Your role will involve scheduling discovery calls for Account Executives, ensuring that you effectively identify and nurture sales opportunities. You will collaborate with your team to continuously improve processes and enhance the customer experience, contributing to the overall success of the sales organization.

What we offer

HubSpot provides a supportive environment for entry-level professionals to develop their sales skills and product knowledge. You will have access to training and resources that will help you grow in your role and advance your career within the company. The culture at HubSpot emphasizes collaboration and innovation, allowing you to work closely with experienced professionals who are dedicated to your success. Additionally, you will be part of a dynamic team that values diversity and encourages you to bring your unique perspective to the table.