Solutions Engineer • Mid-Level

Who you are

You are an experienced education technologist with a passion for helping others succeed. You have a strong background in guiding prospective customers through the evaluation process of educational platforms, particularly in the context of learning management systems. Your ability to articulate complex concepts clearly to various stakeholders sets you apart. You thrive in collaborative environments, working closely with sales teams to architect the best solutions for clients. You are comfortable with travel, as this role may require you to visit clients and partners. You understand the importance of building meaningful relationships and are dedicated to supporting the educational journey of others.

What you'll do

As a Solutions Engineer at Instructure, you will play a pivotal role in the sales process by acting as the primary technical advisor and product advocate. You will work directly with account executives to understand customer needs and tailor solutions that align with their goals. Your responsibilities will include managing the functional and technical evaluation stages of the sales process, ensuring that prospective customers have a comprehensive understanding of the Instructure Learning Platform. You will be responsible for demonstrating the capabilities of Canvas LMS, Canvas Studio, Canvas Catalog, Canvas Credentials, and Impact by Instructure. Your role will involve not only selling but also architecting solutions that meet the unique needs of each client. You will need to effectively communicate the value of our products and how they can enhance learning experiences. You will also gather feedback from customers to inform product development and improvements.

What we offer

Instructure offers a flexible work environment that allows you to work remotely while being part of a dynamic team. You will have the opportunity to collaborate with talented professionals who are dedicated to making a positive impact in education. We believe in empowering our employees to grow and succeed, providing opportunities for professional development and career advancement. Our culture is built on trust, collaboration, and a shared commitment to improving education through technology. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.