Account Executive • Mid-Level

Who you are

You have a proven track record in sales, ideally with experience in the tech industry — you understand the nuances of selling software solutions and can effectively communicate value to potential clients. Your ability to build relationships is key, as you will be engaging with mid-market businesses to understand their needs and demonstrate how Intercom can enhance their customer service.

You are fluent in German and possess excellent communication skills — you can articulate complex ideas clearly and persuasively, making you a trusted advisor to your clients. You thrive in a collaborative environment and are eager to contribute to a team that values growth and development.

You are results-driven and motivated by achieving targets — you enjoy the challenge of meeting and exceeding sales goals, and you are comfortable using data to inform your strategies. Your proactive approach to problem-solving allows you to navigate challenges effectively and find solutions that benefit both the client and Intercom.

Desirable

Experience in a SaaS sales environment is a plus — you understand the sales cycle and can leverage your knowledge to close deals effectively. Familiarity with customer service solutions or AI technology will give you an edge in understanding the product and its benefits.

What you'll do

As a Mid-Market Account Executive at Intercom, you will be responsible for driving new business growth by identifying and engaging potential clients. You will evangelize the value of Intercom's AI Customer Service solutions, demonstrating how they can transform customer experiences. Your role will involve conducting product demonstrations, managing the sales pipeline, and closing deals with mid-market businesses.

You will collaborate closely with the marketing and customer success teams to ensure a seamless transition for clients from the sales process to implementation. Your insights will help shape marketing strategies and improve customer engagement initiatives. You will also participate in regular training and development sessions to enhance your skills and stay updated on product features and industry trends.

Your success will be measured by your ability to meet sales targets and contribute to the overall growth of the company. You will have the opportunity to take ownership of your territory and develop creative strategies to engage clients effectively. As part of a rapidly expanding team, you will have ample opportunities for career progression and personal development.

What we offer

Intercom provides a dynamic work environment where innovation and creativity are encouraged. You will be part of a supportive team that values collaboration and personal growth. We offer competitive compensation packages, including performance-based bonuses, to reward your hard work and dedication. Additionally, you will have access to ongoing training and development opportunities to help you advance your career.

Join us at Intercom, where you can make a significant impact on the future of customer service. We believe in putting our customers at the core of our business, and we are looking for individuals who share this vision and are excited to contribute to our mission.