About Intercom
The customer communications platform that personalizes engagement
Key Highlights
- Over 25,000 customers including Amazon, Meta, and Atlassian
- Reaches 600 million end users monthly
- $240.8 million raised in Series C funding
- Headquartered in San Francisco, CA with 1001+ employees
Intercom is a leading customer communications platform headquartered in the Financial District of San Francisco, CA. With over 25,000 businesses using its services, including Amazon, Meta, and Atlassian, Intercom reaches approximately 600 million end users each month. The company has raised $240.8 m...
🎁 Benefits
Intercom offers a generous open vacation policy, health insurance, and a wellness program that covers gym expenses up to £90 quarterly. Employees enjo...
🌟 Culture
Intercom fosters a culture centered around customer-centric innovation and effective communication. The company prioritizes remote work flexibility an...
Overview
Intercom is hiring an Account Executive for their Emerging AI Products team to help bring Sales Agent to market. You'll work on positioning, packaging, and pricing this innovative product. This role requires experience in sales and a passion for AI technology.
Job Description
Who you are
You have a strong background in sales, ideally with experience in launching new products or services. You understand the nuances of customer engagement and can effectively communicate the value of AI solutions to potential clients. Your ability to build relationships and trust with customers is paramount, as you will be working closely with early adopters of the Sales Agent product. You thrive in fast-paced environments and are comfortable working with a small, dedicated team focused on achieving rapid results.
Desirable
Experience in the technology sector, particularly in AI or customer service solutions, is a plus. Familiarity with sales strategies and methodologies that drive customer acquisition will help you succeed in this role. You are data-driven and can analyze market trends to inform your sales approach, ensuring that you are always ahead of the competition.
What you'll do
As an Account Executive on the Customer Agent team, you will play a crucial role in bringing the Sales Agent product to market. Your responsibilities will include identifying and engaging potential customers, demonstrating the value of the product, and proving its ROI. You will collaborate with the sales leader and other team members to shape the product's positioning and pricing strategy as it transitions from beta to a scalable go-to-market motion. Your insights will help refine the product offering and ensure it meets the needs of our target audience.
You will also be responsible for tracking sales metrics and reporting on your progress to the team. Engaging with customers to gather feedback and insights will be essential in shaping the future of the Sales Agent product. You will be expected to stay informed about industry trends and competitor offerings to effectively position Intercom's solutions in the market.
What we offer
Intercom provides a dynamic work environment where innovation is encouraged. You will have the opportunity to work with cutting-edge AI technology and contribute to a product that is transforming customer service. We offer competitive compensation and benefits, along with opportunities for professional growth and development within the company. Join us in setting a new standard for customer experiences and making a significant impact in the industry.
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