Technical Recruiter • Mid-Level

Who you are

You have a strong background in technical recruiting, ideally with experience in the tech industry — you've successfully sourced and placed candidates in various technical roles, understanding the nuances of each position. You are skilled in building relationships with candidates and hiring managers alike, ensuring a smooth recruitment process that aligns with the company's goals. Your communication skills are top-notch, allowing you to articulate the value of the company and its mission to potential hires. You thrive in collaborative environments, working closely with hiring teams to understand their needs and provide insights on the talent market. You are data-driven, using metrics to refine your recruitment strategies and improve the hiring process. You are passionate about diversity and inclusion, actively seeking to attract a wide range of candidates to create a balanced workforce.

What you'll do

In this role, you will be responsible for managing the end-to-end recruitment process for technical positions at Intercom — from crafting compelling job descriptions to conducting interviews and negotiating offers. You will collaborate with hiring managers to define role requirements and develop effective sourcing strategies that attract high-quality candidates. You will leverage various platforms and networks to identify potential candidates, utilizing your expertise in social media and professional networks to engage with talent. You will conduct thorough interviews, assessing candidates' technical skills and cultural fit within the organization. You will provide a positive candidate experience, ensuring timely communication and feedback throughout the recruitment process. You will also analyze recruitment metrics to identify areas for improvement and implement best practices to enhance the overall hiring strategy. You will contribute to employer branding initiatives, showcasing Intercom as an employer of choice in the tech industry.

What we offer

Intercom offers a collaborative and inclusive work environment where you can grow your skills and advance your career. You will have the opportunity to work with a talented team dedicated to transforming customer service through innovative AI solutions. We provide competitive compensation and benefits, along with opportunities for professional development and continuous learning. Join us in our mission to help businesses deliver incredible customer experiences while being part of a company that values pushing boundaries and delivering outstanding value.