Solutions Engineer

Who you are

You have a strong background in customer engagement and solutions consulting, with experience in helping brands leverage technology to enhance their customer interactions. You understand the importance of data-driven decision-making and can effectively communicate complex ideas to diverse audiences. Your collaborative spirit allows you to work seamlessly with cross-functional teams, ensuring that client needs are met with innovative solutions. You are adaptable and thrive in a fast-paced environment, always looking for ways to improve processes and outcomes. You value a culture of inclusion and are committed to fostering a positive workplace where everyone can contribute their best work.

Desirable

Experience with AI-powered platforms or customer engagement tools is a plus. Familiarity with data analytics and optimization strategies will help you excel in this role. A background in marketing or product management can also be beneficial as you work closely with these teams to drive customer success.

What you'll do

As a Solutions Consultant at Iterable, you will play a crucial role in helping brands activate their customer data and design seamless cross-channel interactions. You will collaborate with clients to understand their unique needs and challenges, providing tailored solutions that leverage Iterable's platform capabilities. Your expertise will guide clients in optimizing their engagement strategies, ensuring they can deliver personalized experiences at scale. You will also work closely with the product and engineering teams to provide feedback and insights that can enhance the platform's functionality and user experience. Your role will involve training clients on best practices and helping them navigate the platform to achieve their goals. You will be a key point of contact for clients, building strong relationships and ensuring their success with Iterable's solutions.

What we offer

Iterable offers a dynamic work environment where innovation and collaboration are at the forefront. You will have the opportunity to work with a diverse range of clients and contribute to meaningful projects that drive customer engagement. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Our culture emphasizes trust, growth mindset, balance, and humility, creating a supportive atmosphere where your ideas are valued. Join us in shaping the future of customer engagement and making a positive impact on brands worldwide.