About KnowBe4
Empowering organizations to outsmart cyber threats
Key Highlights
- Over 45,000 customers including Netflix and Siemens
- $300 million raised in funding
- Valued at $1.3 billion
- Headquartered in Clearwater, Florida
KnowBe4, headquartered in Clearwater, Florida, is a leading provider of Security Awareness Training, helping organizations combat social engineering, spear phishing, and ransomware attacks. With over 45,000 customers, including major brands like Netflix and Siemens, KnowBe4 has raised $300 million i...
🎁 Benefits
KnowBe4 offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from ongoin...
🌟 Culture
KnowBe4 fosters a culture of security awareness and continuous improvement, emphasizing the importance of cybersecurity education. The company values ...
Overview
KnowBe4 is hiring an Account Manager (SMB) to manage customer accounts and maximize sales opportunities. You'll work in a hybrid role based in New York, focusing on promoting and selling cybersecurity products to small and medium-sized businesses.
Job Description
Who you are
You have a strong background in account management, ideally with experience in the cybersecurity or technology sectors. You understand the nuances of managing customer relationships and are skilled at identifying sales opportunities within existing accounts. Your communication skills are top-notch, allowing you to effectively engage with clients and understand their needs. You thrive in a collaborative environment and are comfortable working both independently and as part of a team. You are results-driven and have a proven track record of meeting or exceeding sales quotas.
Desirable
Experience in the cybersecurity industry is a plus, as is familiarity with sales strategies tailored to small and medium-sized businesses. You may have a background in customer success or sales development, which enhances your ability to drive growth within your accounts.
What you'll do
As an Account Manager (SMB) at KnowBe4, you will be responsible for managing a portfolio of customer accounts, focusing on organizations with 25 to 500 employees. Your primary goal will be to maximize sales opportunities by promoting additional products and services to your clients. You will engage with your book of business to identify cross-selling opportunities and increase subscription levels, all while striving to achieve and exceed your monthly sales quotas. You will collaborate closely with other teams to ensure that customer needs are met and that they receive the highest level of service. Your role will also involve regular communication with clients to maintain strong relationships and ensure their satisfaction with KnowBe4's offerings.
What we offer
At KnowBe4, we foster a culture of radical transparency and extreme ownership, encouraging continuous professional development. You will be part of a welcoming workplace that values diversity and inclusion. We offer a hybrid work environment, allowing you to balance remote work with in-office collaboration. Our team engages in various fun activities, from team lunches to trivia competitions, making every day enjoyable. Join us in redefining what it means to be a trusted security partner in an increasingly complex threat landscape.
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